How Ready is Your Organization to Change?

 :: Posted by stefan on 07-22-2010

In addition to our own client experiences where the topic is a perpetual element of projects, numerous studies, including several published in The Harvard Business Review, CIO Magazine and others, confirm that organizations desiring to implement sustainable change must first have an environment that is suitable for such change.

Do you know how ready you are?

TSI has developed an online web tool you can use to assess how ready your organization is for organizational change. Click on this link to rank your organization on several Change Readiness criteria and see the results immediately online.

We Need A New System, But How Do We Choose The Right One?

 :: Posted by lgreen on 03-23-2010

The need for a new software package can arise because of your business model changes, poor information, dated systems, manual processes etc. For many companies, the first challenge in the evaluation and selection process centers around these questions:
1. What questions do you need to ask, and how?
2. How do you cut through the marketing hype?
3. How do you maximize process efficiencies for competitive advantage?

In our March 2010 Info Source Newsletter, we answer these and related questions.
Read it here.

Fast Book Review: Switch – by Chip and Dan Heath

 :: Posted by dfeely on 02-25-2010

I really enjoyed this book - http://heathbrothers.com/switch/

This contains an excellent mix of useful, common sense, applicable research and a heavy dose of counterintuitive insight that just makes a lot of sense.

Download it on your Kindle and go read it.

Effective Stakeholder Communications – Five Ordinary Things You Need to Do Extraordinarily Well

 :: Posted by stefan on 02-19-2010

Some good tips from a recent webinar on: Effective Stakeholder Communications – Five Ordinary Things You Need to Do Extraordinarily Well:
1. Confirm understanding
2. Pay attention to nonverbal clues
3. Maintain eye contact
4. Seek first to understand, then be understood
5. Listen attentively

TSI has elected not to invite Tiger Woods to sponsor us this year

 :: Posted by dfeely on 01-18-2010

Of course we’re kidding, but the importance of a personality to represent a brand in a reliable, upstanding manner is a challenge these days.  For many organizations and to many people, Tiger Woods is the embodiment of performance.   Seemingly his character was as stellar as his golf game.

Allegedly we were fooled.

Rather than attempt to diagnose how or why Tiger got off track, I thought there might be another question worth considering for a moment or two, in the context of organizational performance.  “What values define who we are?  What do we stand for and what, regardless of the price or payoff, are we unwilling to change or let others change about us?”

Earlier this morning, my team and I presented some of our process improvement findings at a client.  After our discussion, their next topic was how they would, as an organization, respond to needs in Haiti.  They wanted to know if they employed individuals of Haitian origin and how they could reach out to them during this difficult period.  Needless to say, I was very impressed with their approach.

So what values define your organization and how will that inspire heightened performance?